HEALTH DATA PRIVACY COMPLIANCE

Consumer Health Data Privacy Policy & Statutory Notice

Specialized statutory disclosures promulgated in strict compliance with the Washington My Health My Data Act (MHMDA), Nevada Senate Bill 370, Connecticut Data Privacy Act, and applicable state consumer health information privacy laws.

Washington MHMDA Compliant
Nevada SB 370 Disclosures
HIPAA Business Associate Ready
Zero Geofencing Policy
Affirmative Consent Protocols
Opt-In Revocation Rights

STRATEGIC PERSPECTIVE

1. Statutory Scope & Corporate Operating Affirmation

Strategic Imperative: Routeget Technologies (‘Routeget’, ‘we’, ‘our’, or ‘us’) issues this Consumer Health Data Privacy Notice to provide transparent, unambiguous disclosures regarding our operational practices concerning consumer health data as mandated by the Washington My Health My Data Act (RCW 19.373 et seq.) and corresponding state enactments.

This specialized Consumer Health Data Privacy Policy supplements our general Enterprise Privacy Policy and applies exclusively to ‘Consumer Health Data’—defined by statute as personal information that is linked or reasonably linkable to a consumer and that identifies the consumer’s past, present, or future physical or mental health status, healthcare services, biometric data, genetic information, or precise health-related location.

As an enterprise technology consulting and software engineering firm specializing in Microsoft enterprise cloud architectures (Microsoft Dynamics 365, Power Platform, Azure Healthcare APIs), Routeget operates primarily in a Business-to-Business (B2B) capacity. Routeget does NOT directly provide medical diagnosis, clinical healthcare treatment, direct-to-consumer health wellness apps, or retail pharmacy services. Consequently, Routeget does not intentionally collect, solicit, or maintain consumer health data through our public commercial websites (routeget.com or staging.routeget.com).

When Routeget provides systems integration, cloud database architecture, or software customization services to regulated healthcare providers, health plans, life sciences manufacturers, or health-tech enterprises, Routeget acts strictly as a Business Associate under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) or as a statutory Processor under state health privacy laws. In such engagements, all processing of protected health information (PHI) or consumer health data is strictly governed by executed Business Associate Agreements (BAAs), client Data Processing Addenda, and documented client instructions.

CORE ARCHITECTURAL PILLARS

2. Mandatory Statutory Disclosures Under State Health Privacy Laws

Specific disclosures required by the Washington My Health My Data Act and corresponding consumer health protection statutes.

Data Categories

Categories of Consumer Health Data Processed

Specific statutory categories of health information addressed by our technical safeguards and enterprise software consulting practice.

Pillar 01 Scope & Governance

Processing Purposes

Specific Purposes for Processing Health Information

The strict operational and technical purposes governing any health data encountered during professional enterprise engagements.

Pillar 02 Scope & Governance

Sharing & Disclosures

Zero Selling & Prohibited Disclosure Affirmation

Absolute corporate prohibition against the commercial sale, monetization, or unauthorized sharing of consumer health data.

Pillar 03 Scope & Governance

Geofencing Ban

Strict Prohibition on Geofencing Healthcare Facilities

Unconditional compliance with statutory bans against deploying virtual geofences around healthcare facilities.

Pillar 04 Scope & Governance

Consumer Rights

Consumer Health Data Rights & Fulfillment Protocols

Statutory rights granted to consumers under the Washington MHMDA and procedures for exercising them.

Pillar 05 Scope & Governance

Appeals Process

Statutory Appeals Process for Denied Requests

Formal escalation protocols ensuring every consumer request receives impartial, prompt review and appellate resolution.

Pillar 06 Scope & Governance

TECHNICAL SPECIFICATIONS & SLA COMMITMENTS

Detailed Architecture Specifications & Delivery Governance

Comprehensive functional requirements, implementation guardrails, and enterprise SLA obligations across all operating pillars.

Categories of Consumer Health Data Processed — Detailed Specifications

Non-Collection Affirmation: Routeget does not collect, record, or track individual consumer health diagnoses, symptoms, treatments, medications, or bodily functions through public web properties.
Enterprise Client Healthcare Workloads: In client engineering environments, we configure systems to handle electronic medical records (EMR), clinical trial telemetry, and medical device inventory.
Strict Exclusion of Biometric & Genetic Data: Routeget does not collect, analyze, or process consumer biometric identifiers or genetic sequences for consumer marketing or profiling.

Specific Purposes for Processing Health Information — Detailed Specifications

Enterprise Software Engineering: Designing, validating, and testing compliant cloud healthcare data pipelines under strict synthetic data mandates.
HIPAA Compliant Cloud Architecture: Configuring Azure Health Data Services, FHIR APIs, and secure multi-tenant medical database schemas.
Information Security Hardening: Enforcing zero-trust network segmentation, audit logging, and encryption to protect client healthcare data from unauthorized access.

Zero Selling & Prohibited Disclosure Affirmation — Detailed Specifications

Zero Commercial Selling: Routeget does not sell, rent, monetize, or trade consumer health data under any circumstances. There is no monetary or valuable consideration received.
Third-Party Sharing Prohibition: Consumer health data is never shared with third-party advertising networks, data brokers, consumer credit bureaus, or marketing aggregators.
Processor-Only Transfers: Data is processed solely by authorized cloud infrastructure providers (such as Microsoft Azure) bound by executed DPAs and BAAs.

Strict Prohibition on Geofencing Healthcare Facilities — Detailed Specifications

Zero Geofencing Deployment: Routeget does not implement, operate, license, or facilitate geofencing technologies around hospitals, clinics, or reproductive care facilities.
Zero Health Tracking Perimeter: We deploy no technology that tracks, identifies, or messages consumers entering or exiting physical healthcare facilities.
Contractual Prohibitions: We strictly prohibit the use of our software accelerators for discriminatory, invasive, or location-based consumer health surveillance.

Consumer Health Data Rights & Fulfillment Protocols — Detailed Specifications

Right to Confirm & Access: Consumers have the right to confirm whether Routeget processes their consumer health data and access a complete list of third parties involved.
Right to Withdraw Consent: Consumers possess the absolute right to revoke previously granted consent for the collection or sharing of consumer health data at any time.
Right to Complete Deletion: Consumers have the right to demand the permanent deletion of their health data from active databases and archived backup volumes.

Statutory Appeals Process for Denied Requests — Detailed Specifications

Written Denial Notice: If a consumer health data request is denied, Routeget delivers a detailed written explanation specifying statutory grounds within 45 calendar days.
Internal Appellate Review: Consumers may appeal any denial by submitting a formal appeal to appeal-privacy@routeget.com within 30 days of receipt of denial.
Attorney General Notification: If an appeal is denied, Routeget provides direct contact instructions for lodging complaints with the relevant State Attorney General.

DELIVERY METHODOLOGY

XDRI™ Proprietary Enterprise Delivery Framework

A structured four-phase delivery methodology ensuring predictable outcomes, zero operational disruption, and accelerated time-to-value.

Phase 01

eXplore & Audit

Forensic evaluation of legacy systems, integration dependencies, security posture, and workflow bottlenecks.

Deliverable: Comprehensive Technical Debt Audit & Modernization Charter

Phase 02

Design & Architect

Formulation of target-state cloud architecture, unified data schemas, and governance controls.

Deliverable: Target Architecture Blueprint & Migration Roadmap

Phase 03

Realize & Implement

Agile, sprint-driven implementation featuring automated CI/CD pipelines, zero-downtime cutovers, and UAT.

Deliverable: Validated Production Deployment & Cutover Sign-Off

Phase 04

Impact & Optimize

Hypercare transition, automated telemetry monitoring, proactive tuning, and SLA-governed support.

Deliverable: Continuous SLA Governance & Value Realization Scorecard

QUANTIFIABLE IMPACT

Measurable Business Outcomes & Performance Metrics

Quantifiable operational enhancements achieved through disciplined architecture, automated governance, and cloud optimization.

Consumer Health Data Sold

Routeget never sells or monetizes consumer health information under any statutory definition

Geofencing Deployment

Strict organizational policy prohibiting geofencing around medical or healthcare facilities

Statutory Response SLA

Timely fulfillment of verified consumer health data requests within 45 calendar days

Enterprise Security Alignment

Full administrative, physical, and technical safeguard alignment for enterprise healthcare workloads

EXECUTIVE FAQ

3. Verification Procedures & Submitting Consumer Health Data Requests

Detailed operational instructions for consumers wishing to exercise statutory health privacy rights.

How does Routeget verify consumer identity before fulfilling a Consumer Health Data request?

To protect consumer privacy and prevent fraudulent data disclosures, Routeget executes rigorous identity verification. We require requestors to provide verifiable proof of identity matching the records in question (such as confirmed email verification, commercial relationship confirmation, or statutory declaration). If an authorized agent submits a request on your behalf, we require written proof of legal authorization or a valid power of attorney.

How does Routeget handle consumer health data encountered during enterprise consulting engagements?

When Routeget consultants, cloud engineers, or developers work on client projects involving healthcare systems (such as hospital ERP implementations or health plan CRM deployments), we do not access or extract consumer health data into our corporate environments. Work is performed within the client’s secured, audited, and isolated cloud boundaries under executed Business Associate Agreements (BAAs), utilizing synthetic, de-identified data whenever possible.

What is the timeline for processing consumer health data deletion requests?

Upon receiving a verified consumer health data deletion request, Routeget purges the requested data from all active operational databases, development repositories, and caching layers within forty-five (45) calendar days. Backup copies are purged or rendered permanently inaccessible in accordance with our scheduled backup retention cycles and NIST SP 800-88 guidelines.

How can a consumer appeal a decision regarding their health data privacy request?

If Routeget denies all or part of your consumer health data request, you may appeal the decision within thirty (30) days by emailing legal-appeals@routeget.com with the subject line ‘Consumer Health Data Request Appeal’. Our Chief Legal Officer reviews the appeal and provides a final written response within forty-five (45) days. If the appeal is denied, you may contact the Washington State Attorney General at www.atg.wa.gov/file-complaint or the relevant state enforcement agency.

ENTERPRISE TRANSFORMATION

Healthcare Enterprise Architecture & Compliance Advisory

Our Healthcare and Life Sciences Practice Directors collaborate with leading healthcare organizations to architect HIPAA-compliant, FHIR-enabled, secure cloud ecosystems.