Most finance and operations leaders evaluating Robotic Process Automation (RPA) for their Dynamics 365 environment are asking the wrong question. They ask, “What processes can…
Continue readingRPA / BPM Implementation Strategy
There is a broad misconception that RPA about “business process” by itself. I have heard people say that they were going to switch from BPM to RPA. That is strange because the capabilities are quite different. It makes sense to use RPA and BPM together, and sometimes you can use one without the other, but only to solve different problems.
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